About May4S

Driving the Digital Future with Data

May4S is an expert in front-office digital transformation, dedicated to helping businesses enhance operational efficiency across the board. Our specialization spans four core areas:

1. Consulting：
May4S provides professional consulting services with a deep understanding of business needs. Our consultants design tailor-made digital transformation strategies, addressing industry-specific challenges and ensuring seamless alignment between business goals and digital tools.

2. Managed Services：
As a Salesforce OSP managed service provider, May4S delivers system maintenance and optimization services. We ensure the stable operation of digital tools post-implementation while continuously refining processes and systems to meet evolving business requirements, bridging gaps in internal IT capabilities.

3. Implementation：
May4S offers comprehensive Salesforce product implementation services. Beyond core products, we extend integrations with third-party systems (e.g., LINE) to unify platform data. Our approach guarantees seamless technical integration, maximizing the utility and effectiveness of the tools deployed.

4. Innovation：
May4S goes beyond standard services to deliver innovative, customized solutions. For instance, we have successfully enhanced customer service efficiency through the deep integration of Slack and Service Cloud, enabling real-time collaboration, rapid problem-solving, and seamless cross-departmental teamwork.

May4S core value

Customer Success as Our Priority

We view our customers’ success as our own, dedicating ourselves to providing tailored solutions that help clients achieve their business goals and drive long-term value growth.

Professionalism and Excellence

With extensive industry expertise and technical proficiency, May4S is committed to delivering high-quality consulting, technical implementation, and managed service solutions. Excellence is our standard for every project.

Innovation Drives Growth

We believe innovation is the key to business growth. By integrating cutting-edge digital tools and strategies (such as Salesforce and Slack), we empower clients to break free from traditional frameworks and embrace the opportunities and challenges of the digital era.

Agility and Collaboration

We emphasize seamless collaboration within teams and with external partners, leveraging agile methodologies to respond quickly to changes and help clients stay competitive in a rapidly evolving market environment.

Creating Value Continuously

Our focus extends beyond immediate success to long-term business development. Through continuous optimization and technological upgrades, we ensure our clients maintain a leading edge in the market.

Integrity and Commitment

Integrity is the foundation of trust with our clients and partners. We uphold a responsible attitude and keep our commitments, ensuring every collaboration results in a win-win outcome.

May4S Sustainability Strategy

While pursuing business growth and technological innovation, May4S regards sustainable development as a core mission. We are committed to creating long-term value that benefits the environment, society, and the economy. Our strategy focuses on the following pillars to achieve shared sustainability for both business and society:

Digital Transformation for Low-Carbon Operations

  • We help enterprises implement digital tools (such as Salesforce and Slack) to streamline workflows and reduce paper usage, effectively lowering their carbon footprint.
  • By providing remote collaboration solutions, we enable flexible work models, reduce unnecessary travel, and minimize resource waste—driving a green, low-carbon economy.

Resource Optimization to Improve Operational Efficiency

  • Through technology integration and workflow automation, we assist businesses in optimizing resource allocation and reducing waste in manpower, materials, and time—achieving high performance with low energy consumption.
  • For example, we integrate Service Cloud and Slack to help clients accelerate issue resolution, eliminate repetitive tasks, and improve overall efficiency.

Empowering Partners to Build a Sustainable Ecosystem

  • Embracing a co-growth and win-win philosophy, May4S works closely with clients, partners, and suppliers to promote sustainability practices.
  • Platforms like Slack Connect strengthen communication across the value chain, supporting digitalized and sustainable supply chain operations that align with mutual sustainability goals.
  • We actively cultivate the Slack community, promoting continuous exchange with the market and strengthening community vitality.
伊原力

Corporate Social Responsibility (CSR) in Action

  • We actively participate in social impact initiatives, including digital empowerment programs and training plans, to bridge the digital divide and foster the next generation of digital talent.
  • We support Diversity, Equity, and Inclusion (DEI) by fostering a fair and friendly workplace, attracting and retaining top talent, and promoting long-term corporate sustainability.

Technological Innovation for a Greener Future

  • May4S is dedicated to developing and applying innovative technologies that help businesses establish intelligent and sustainable operations, reducing dependence on natural resources.
  • By continuously enhancing cloud-based data services, we support enterprises in monitoring their environmental impact and achieving ESG (Environmental, Social, Governance) goals.

Workshops and Events to Accelerate Digital Transformation

    • We regularly host digital transformation seminars and workshops, working alongside enterprises to explore trends, best practices, and success stories—helping them understand and unlock the core value of digitalization.
    • Through digital tools, we also promote online learning and upskilling, narrowing knowledge and skill gaps and advancing sustainable development and talent cultivation both inside and outside the organization.

    Achieving International Information Security Standards in CRM Implementation and Development

    May4s Technology has officially obtained the ISO/IEC 27001:2022 certification for its Information Security Management System (ISMS). This certification covers:

    Implementation, development processes, and maintenance management of the CRM platform.

    This achievement reflects our commitment not only to the security of internal information systems but also to integrating international security standards deeply into every stage of CRM implementation. We aim to deliver more reliable and stable system deployment experiences to our clients.

    While many organizations overlook information security risks during the CRM implementation phase, we stand out as one of the few teams that include the entire CRM project process within the scope of ISO 27001 certification—demonstrating our dedication to security governance and customer trust.

    🔒 Customer-Centric Information Security by Design

    We fully understand that CRM systems handle highly sensitive business information and customer data. Therefore, we have established the following key mechanisms throughout the implementation and development lifecycle:

    • Information security training and incident response drills for employees
    • Review and logging mechanisms throughout development and maintenance processes
    • Comprehensive information security risk assessment procedures
    • Access control and permission management for sensitive data

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